PathPair Privacy Policy
Last Updated: 07/28/2026
Privacy Policy
PathPair LLC ("PathPair," "we," "our," or "us") respects your privacy and believes that trust should extend beyond the hiring experience—it should include how your information is collected, used, protected, and handled.
This Privacy Policy explains how PathPair collects, uses, stores, protects, and discloses information when you:
Visit our website;
Contact us regarding our services;
Participate in a Bridge Assessment;
Use PathPair's Candidate Experience Assessment tool;
Engage PathPair for consulting, diagnostic, implementation, advisory, workshop, or related professional services; or
Otherwise interact with PathPair.
Please read this Privacy Policy carefully before using our website or engaging our services. By continuing to use our website or engaging our services where permitted by applicable law, you acknowledge that this Privacy Policy describes how PathPair collects, uses, and protects information.
1. Our Privacy Philosophy
Privacy is more than a legal obligation—it is part of our commitment to transparency.
At PathPair, we believe:
Trust should be earned, not assumed.
We should collect only the information reasonably necessary to perform our work.
Clients should understand how their information is used.
Better hiring experiences do not require excessive data collection.
Transparency applies to our business practices, our methodologies, and our technology—including artificial intelligence.
Whenever practical, we encourage clients to provide anonymized, aggregated, or redacted information instead of personally identifiable information.
Depending on the circumstances, PathPair may act as either a data controller or a data processor (also referred to as a "service provider" under certain privacy laws).
1.1 Our Role: Controller vs. Processor
Controller
PathPair acts as a controller when collecting and using personal information for its own business operations, including operating our website, responding to inquiries, managing client relationships, marketing our services, maintaining our business records, processing payments, and complying with legal obligations.
Processor
When providing consulting or professional services to clients, PathPair generally processes personal information solely on behalf of the Client and in accordance with the Client's documented instructions, applicable agreements, and any executed Data Processing Addendum ("DPA"). In these circumstances, the Client remains responsible for determining the purposes and means of processing personal information.
Where PathPair acts as a processor, we process personal information only as necessary to provide the contracted services and in accordance with applicable law.
2. Information We Collect
The information we collect depends upon how you interact with PathPair.
Website Information
When you contact us through our website, schedule a meeting, or submit an inquiry, we may collect:
Name
Company
Job Title
Business Email Address
Business Phone Number (if provided)
Company Name
Information voluntarily included in your message
Discovery & Sales Information
During introductory conversations, Bridge Assessments, or sales discussions, we may collect information such as:
Hiring challenges
Recruiting goals
Candidate experience concerns
Organizational structure
Hiring volumes
Current hiring processes
General operational information
Meeting notes
Client Engagement Information
During active consulting engagements, clients may voluntarily provide information including:
ATS reports and exports
Hiring metrics
Recruiting metrics
Candidate survey results
Interview process documentation
Hiring workflows
Standard Operating Procedures (SOPs)
Hiring Manager documentation
Recruiter documentation
Stakeholder interview notes
Internal communications
Executive observations
Project documentation
Process maps
Scorecards
Hiring policies
Implementation documentation
The specific information requested depends on the services purchased and the applicable Statement of Work.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Date and time of access
Pages visited
Referring website
Website usage analytics
This information helps us understand website performance and improve user experience. This automatic collection does not apply to your use of the Candidate Experience Assessment tool — see Section 3 below.
3. Our Candidate Experience Assessment Tool
PathPair's Candidate Experience Assessment is built and operated differently from the rest of our website and services, and this section describes those differences specifically.
When you use the Candidate Experience Assessment:
All processing happens entirely within your own browser, on your own device.
PathPair does not collect, receive, transmit, store, or have any access to your responses, your results, or any information you enter into the tool.
The tool does not use cookies, analytics, tracking pixels, or any similar technology.
No account, login, or registration is required, requested, or created.
If you close or refresh the page, your responses and results are gone. PathPair keeps no record of them and has no way to retrieve them.
The tool may generate an optional draft letter based on your answers. That letter is created and displayed entirely on your device. PathPair does not see, receive, or store the content of that letter, and has no involvement in it unless you separately choose to contact us. If you choose to copy, edit, and send that letter to a third party, that communication is your own and occurs entirely outside PathPair's knowledge or control.
Because the Candidate Experience Assessment operates entirely on your device, none of the data collection, retention, or analytics practices described elsewhere in this Privacy Policy — including the cookies and website analytics described in Section 13 (Cookies & Website Analytics) — apply to your use of that specific tool.
4. Information We Do Not Intentionally Collect
PathPair generally does not require highly sensitive personal information to perform its services.
Unless specifically requested as part of an agreed engagement, clients should not provide:
Social Security Numbers
Driver License Numbers
Passport Information
Banking Information
Credit Card Numbers
Protected Health Information
Medical Records
Biometric Information
Criminal Background Reports
Immigration Documents
Tax Information
Any other highly sensitive personal information not reasonably required for the engagement
Whenever possible, information should be anonymized, aggregated, or redacted before being shared with PathPair.
If sensitive personal information is inadvertently provided and is not reasonably necessary to perform the applicable Professional Services, PathPair will securely delete, redact, or otherwise minimize such information as soon as reasonably practicable, unless retention is required by applicable law, contractual obligations, or the protection of PathPair's legal rights.
5. How We Use Information
We use information solely for legitimate business purposes, including:
Delivering professional services
Conducting Bridge Assessments
Performing Hiring Experience Diagnostics
Supporting Implementation Engineering
Preparing reports
Conducting stakeholder interviews
Developing recommendations
Managing projects
Scheduling meetings
Communicating with clients
Providing customer support
Processing invoices
Improving our methodologies
Maintaining benchmark libraries
Conducting internal quality assurance
Complying with legal obligations
PathPair does not sell personal information.
We do not use client information for advertising purposes.
6. Artificial Intelligence & Technology
PathPair believes clients deserve transparency regarding the use of artificial intelligence.
Technology—including artificial intelligence—may be used to improve the quality, consistency, efficiency, and organization of our work.
Examples include:
Organizing meeting notes
Drafting documents
Summarizing interviews
Formatting reports
Improving writing quality
Identifying themes or patterns
Administrative support
Internal quality assurance
Brainstorming implementation approaches
Organizing project documentation
Artificial intelligence assists our work.
It does not replace professional judgment.
Every client deliverable is reviewed by a human before being provided to a client.
Client Confidential Information & AI
PathPair will not submit Client Confidential Information, raw candidate information, personally identifiable information, proprietary business information, or other sensitive client materials into publicly available AI systems unless:
the Client has provided prior written authorization;
the information has first been anonymized, aggregated, or sufficiently de-identified; or
the processing is otherwise expressly permitted under an executed agreement between the Parties.
7. Benchmark & Research Data
One of PathPair's core principles is continuous improvement.
To improve our methodologies, benchmark libraries, industry research, and future services, PathPair may retain anonymized, aggregated, and non-identifiable observations from client engagements.
Examples may include:
Industry
Company size
Hiring volume ranges
ATS platform
Hiring Experience Scores
Experience Health Indicators
Financial Exposure ranges
Hiring maturity observations
Common hiring challenges
General implementation observations
This information is used exclusively for internal research, benchmarking, methodology improvement, and industry trend analysis.
PathPair will never knowingly publish, sell, or disclose information that identifies an individual client without prior written permission.
Client-specific information always remains confidential.
8. Confidential Information
PathPair treats confidential information with the same level of care we expect clients to extend to our own proprietary methodologies.
Confidential information received during an engagement is used solely for the purposes of performing contracted services.
PathPair will:
Protect confidential information using commercially reasonable safeguards;
Limit access to authorized personnel and approved contractors;
Use confidential information only for the applicable engagement;
Maintain confidentiality after the engagement concludes, subject to applicable law and contractual obligations.
Additional confidentiality obligations may be governed by executed Non-Disclosure Agreements, Client Agreements, or Statements of Work.
9. Third-Party Service Providers
To operate our business efficiently, PathPair may use trusted third-party providers to assist with business operations.
These providers may support services including
Scheduling
Client portals
Electronic signatures
Invoicing
Payment processing
Secure document storage
Email communications
Customer relationship management
Website analytics
Examples may include providers such as:
HoneyBook
Google Workspace
Stripe
Google Analytics
Other providers as our business evolves
These providers process information in accordance with their own privacy policies and applicable contractual obligations.
PathPair enters into contractual agreements, including Data Processing Addenda ("DPAs"), confidentiality agreements, or other commercially reasonable contractual safeguards, with third-party service providers that process personal information on our behalf where such safeguards are appropriate under applicable law or the nature of the services provided.
We periodically review our service providers to ensure they continue to maintain commercially reasonable privacy and security practices appropriate to the services they provide.
10. Data Security
PathPair takes the protection of client information seriously.
We implement administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse, or destruction.
Examples of these safeguards may include:
Secure cloud-based document storage
Encryption in transit where supported
Password-protected systems
Multi-factor authentication
Role-based access controls
Secure file sharing
Device security measures
Vendor security reviews where appropriate
While we take commercially reasonable measures to protect information, no method of electronic transmission, storage, or processing can be guaranteed to be completely secure.
Accordingly, PathPair cannot guarantee absolute security.
11. Data Retention
PathPair retains information only for as long as necessary to fulfill the purposes described in this Privacy Policy, satisfy contractual obligations, comply with legal requirements, resolve disputes, protect our legal rights, and improve our methodologies using appropriately anonymized information.
Unless a longer retention period is required by law or contract, PathPair generally retains information according to the following guidelines:
Website inquiries and contact requests: up to two (2) years.
Client communications: up to seven (7) years following completion of the last applicable engagement with the Client.
Executed agreements, invoices, and financial records: in accordance with applicable legal, accounting, insurance, and tax requirements.
Project documentation and deliverables: for the duration reasonably necessary to support client services, legal obligations, and professional recordkeeping.
Anonymized benchmark and research data: may be retained indefinitely because it no longer identifies any individual or client.
PathPair retains no information whatsoever from your use of the Candidate Experience Assessment tool, as described in Section 3.
Upon verified request and where legally permissible, PathPair will delete or anonymize personal information that is no longer required for these purposes.
12. Your Rights
Depending on applicable law and your jurisdiction, you may have the right to:
Request confirmation regarding whether we process your personal information;
Request access to personal information we maintain about you;
Request correction of inaccurate personal information;
Request deletion of personal information, subject to applicable legal exceptions;
Request a portable copy of certain personal information;
Object to or restrict certain processing activities where permitted by law;
Withdraw consent where consent is the legal basis for processing; and
Exercise any additional rights provided under applicable privacy laws.
To protect privacy and security, PathPair may request information necessary to verify the identity of the individual submitting a request before responding.
Authorized agents may submit requests on behalf of individuals where permitted by applicable law and upon verification of appropriate authority.
12.1 Texas Privacy Rights
Texas residents may have additional rights under the Texas Data Privacy and Security Act ("TDPSA"), subject to applicable exemptions.
If PathPair declines to take action on a verified privacy request, the requesting individual may submit a written appeal within thirty (30) days by contacting:
We will review and respond to the appeal in accordance with applicable law.
PathPair will not discriminate against any individual for exercising lawful privacy rights.
13. Cookies & Website Analytics
PathPair may use cookies, pixels, Google Analytics, or similar analytics technologies to better understand website usage, improve functionality, measure website performance, and enhance user experience.
Google Analytics may collect information regarding device identifiers, browser characteristics, approximate geographic location, pages visited, session duration, and website interactions. This information is generally aggregated and does not directly identify individual users.
Visitors may manage cookie preferences through their browser settings or other available mechanisms. Where required by applicable law, PathPair will obtain consent before deploying non-essential cookies or similar tracking technologies.
This section does not apply to the Candidate Experience Assessment tool. As described in Section 3, that tool does not use cookies, analytics, or any similar technology, and operates entirely within your browser without any data being sent to PathPair.
14. International Visitors
PathPair is headquartered in the United States.
If you access our website or engage our services from outside the United States, you acknowledge that your information may be transferred to, processed, and stored within the United States or other jurisdictions where our service providers operate.
PathPair will take commercially reasonable measures to protect personal information consistent with applicable privacy laws.
Where applicable, we rely upon appropriate legal mechanisms for international data transfers.
15. Children's Privacy
PathPair's services are intended for businesses and adults.
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete that information promptly.
16. Changes to this Privacy Policy
PathPair may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, legal requirements, or operational needs.
When material changes are made, we will update the "Last Updated" date at the beginning of this Privacy Policy and, where appropriate, provide additional notice through our website, email communications, client portal, or other reasonable means.
Material changes will become effective no earlier than the date the updated Privacy Policy is published unless a different effective date is stated.
Continued use of our website or services following the effective date constitutes acknowledgment of the updated Privacy Policy.
17. Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.
PathPair LLC
Email:
Website:
18. Transparency Commitment
Transparency is one of PathPair's core values.
We believe privacy should be understandable—not hidden behind legal jargon or buried in fine print.
If something in this Privacy Policy is unclear, we encourage you to ask.
If you want to understand how your information is collected, used, protected, stored, or deleted, we will answer your questions honestly, respectfully, and in plain language.
We believe trust is earned through openness.
That philosophy guides not only how we design hiring experiences, but also how we operate our own business.
Thank you for placing your trust in PathPair.
We intend to earn it every day.