Privacy Policy
PathPair Privacy Policy
Last Updated: July 9, 2025
PathPair (“we,” “us,” or “our”) is operated by PathPair LLC, a Texas limited liability company. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use PathPair at https://pathpair.co (the “Service”). By accessing or using the Service, you agree to this Privacy Policy and our Terms of Service.
1. Information We Collect
1.1 User-Provided Information
Account Data: Name, email address, password.
Profile & Preferences: Course history, certifications, job-search criteria.
Uploaded Documents: Résumés, cover letters, other files you submit.
1.2 Usage & Analytics Data
Service Interactions: Pages visited, features used, timestamps.
Technical Data: IP address, device type, browser version, operating system.
Typeform Responses: Any answers you provide via embedded Typeform forms.
Glide Dashboard: Progress data and status updates shown in your personalized Glide dashboard.
1.3 Cookies & Tracking Technologies
We use cookies, local storage, web beacons, and similar tools to maintain sessions, remember preferences, and gather analytics.
2. How We Use Your Information
2.1 Service Delivery
To authenticate you, store your profile, process uploads, and deliver course-to-job matches.
2.2 Product Improvement & Viability
We analyze aggregated, anonymized Usage & Analytics Data to evaluate demand, refine our matching algorithms, and prioritize features.
2.3 Research & Reporting
We may generate industry benchmarks (e.g., “X% of users with Certification Y secure interviews within Z weeks”) solely in aggregate form.
2.4 Communications
To send you service-related notifications, updates, and—where consented—marketing messages.
2.5 Security & Compliance
To detect and prevent fraud, enforce our Terms, and comply with legal obligations.
3. Anonymization & Aggregation
Before any analytics or reporting, we irreversibly de-identify personal identifiers.
We never publish or share data tied to individual users; all insights are strictly aggregate.
4. Data Retention & Deletion
Account & Uploaded Documents: Retained as long as your account is active or needed to provide the Service.
Usage & Cookies: Retained up to 24 months, then automatically purged.
Deletion Requests: You may request complete deletion of your personal and uploaded data by emailing help@pathpair.co. We will honor requests within 30 days.
5. Third-Party Processors
Typeform: Hosts and processes form responses under its own Privacy Policy.
Glide: Provides a user-facing dashboard; collects and displays progress data submitted through your engagement with the Service.
Hosting & Analytics Providers: We engage vendors under Data Processing Agreements requiring confidentiality and compliance with applicable laws.
6. Data Sharing & Disclosure
No Sale of Personal Data: We do not sell your personal information.
Service Providers: May access your data solely to perform services on our behalf.
Legal Requirements: We may disclose personal information to comply with legal obligations or protect rights.
7. Your Choices & Rights
Access & Correction: Log into your account or contact privacy@pathpair.co.
Deletion: See Section 4.
Marketing Opt-Out: You may unsubscribe via links in our emails or by emailing us.
California Residents: You have rights under the CCPA, including the right to know, delete, and opt out of the “sale” of personal information (noting we do not sell data).
8. Security Measures
We implement administrative, technical, and physical safeguards—such as encryption in transit and at rest, role-based access controls, and regular security audits—to protect your information.
9. Children’s Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from minors. If we learn we have done so, we will promptly delete that data.
10. International Transfers
If you are located outside the U.S., your information may be transferred to and processed in the U.S. by our staff and service providers. We take steps to ensure adequate protections in accordance with applicable law.
11. Changes to This Privacy Policy
We may update this Policy to reflect changes in our practices or legal requirements. Material changes will be posted with a new “Last Updated” date and, when appropriate, notified via email or in-app notice. Continued use constitutes acceptance.
12. Contact Us
For questions or to exercise your rights, please contact:
PathPair LLC
📧 Email: privacy@pathpair.co
By using PathPair, you acknowledge that you have read, understood, and agree to this Privacy Policy.
